Time To Be Analytics!
By now you
would have already selected your social media platforms and posted the content
that you have created on it, so what is next?
Apart from the quantitative data through these
analytical tool you can also measure qualitative data such as the loyalty and
satisfaction, for example on Facebook you can analyze the number of people
talking about you brand by measuring the virality of your post or campaign.(Patel, n.d).
Instagram
These analytics, firstly helps you to keep in track with your goals and also identify the mistakes that you are doing as a marketer. For an example through the Audience retention on YouTube you can analyze if the audience has watched you video till the end, through which it would give you an idea if your content was really something that the audience appreciate and enjoyed watching, therefore through these analytics you can identify which content is right for you target market.
The Next step is monitoring your audiences’ moves.
What are the
most important metrics that has to be measured to identify these moves?
Facebook
- The number of new fans you are getting on a consistent basis
- Track your customers engagement with your platforms
- Track you website traffic and your brand awareness among the customers
- Track your competitors
There are
many tools such as Google Analytics, Sprout Social and even Platform Insights
that could be used to measure these metrics, today we'll be discussing the use
of these analytics based on three main platforms
Facebook is
a free social networking site where you just have to register with your email
address and then it gives you the liberty to share you pictures, videos and
posts.
Through Facebook analytics you can measure and evaluate your audience and the contribution of Facebook towards your objectives. By analyzing the likes and dislikes, shares, comments on Facebook you can evaluate your consumer's engagement with your posts and marketing campaigns
Through Facebook analytics you can measure and evaluate your audience and the contribution of Facebook towards your objectives. By analyzing the likes and dislikes, shares, comments on Facebook you can evaluate your consumer's engagement with your posts and marketing campaigns
Take a look
at the Facebook analytics of TukTuk wine and dine
This is a
platform that can be used to share videos and photos. At the moment Instagram
is an emerging marketing platform due to which many marketers are not aware of
this as they are of Facebook.
Since this
is under the ownership of facebook through the analytics on instagram you can
access data that are much similar to facebook analytics such as the profile
views, the impressions, reach, clicks to your website,emails received and followers.
Below are
some analytics on TukTuk wine and dine, a restaurant in Negombo
They won’t
stop here; these tools provide you with much more valuable information rather than
just the basic data, by breaking down the collected information based on
geographic and demographic factors which would be even more helpful in
analyzing where your audience is (Holtz, 2017).
Based on the
analytics, Tuktuk wine and dine has an audience from Colombo and Negombo within
the age group of 18 to 34 and majority of men are their audience.
YouTube
This is a
video sharing platform that allows its uses to share videos to be viewed by
others. Now most of the commercial and other marketing video campaigns can be
found on YouTube, this is because this concept of sharing videos are not new to
the marketers due to which almost every marketer use this as a marketing tool
to attract their audience ("YouTube", 2018)
Through
analytic tools; on YouTube also you can collect the most common data collected by all
the other platforms, apart from this data through analytics you can also measure,
- The retention time of your audience, to analyze the influence of the campaign
- The playback locations through which you can identify your audiences engagement
- The users playlist so you can monitor the likes of your audience and also
- other annotations and cards can be measured.
Below are
some analytics that I obtained for my two videos I posted on YouTube
These analytics, firstly helps you to keep in track with your goals and also identify the mistakes that you are doing as a marketer. For an example through the Audience retention on YouTube you can analyze if the audience has watched you video till the end, through which it would give you an idea if your content was really something that the audience appreciate and enjoyed watching, therefore through these analytics you can identify which content is right for you target market.
The next
most valuable information that you can obtain is your target audience, through
analytics you are given the privilege to really understand who your target
market is as you can breakdown the information based on demographics and also you
can analyze you audiences engagement with you brand as well for an instance on
instagram you can see how many customers contacted you after you share posts on
it so that you can analyze how your target audience is interacting with you.
In my point
of view these analytical tools provide you with a wide range of data that is
very useful for your future marketing activities they help you to identify the
misconceptions you have and create content in a manner that is very
approachable and attractive to their right target market. Therefore always be
mindful of this data don’t ever ignore it.
References
Holtz, J. (2017). 5 Free Instagram Analytics Tools for
Marketers [Blog]. Retrieved from https://www.socialmediaexaminer.com/5-free-instagram-analytics-tools-for-marketers/
Hsiao, A. (2017). People Are Talking, Are You Listening? The
Importance of Social Media Monitoring [Blog]. Retrieved from https://www.business.com/articles/people-are-talking-are-you-listening-the-importance-of-social-media-monitoring/
Hughes, B. (2017). Which Social Media Metrics Actually
Matter? [Blog]. Retrieved from https://www.business.com/articles/which-social-media-metrics-actually-matter/
Patel, N. (2017). Is Your Social Media Marketing
Working? Here's How to Track Your Social Media Efforts [Video].
Retrieved from https://www.youtube.com/watch?v=if69s7576SY
Patel, N. A Beginners Guide To Facebook Insights [Blog].
Retrieved from https://neilpatel.com/blog/guide-to-facebook-insights/
Social Media Marketing: A Strategic Approach, 2e. (2018). Presentation.
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